For dental clinics
Every Nova Buzz agent has been trained, refined, and stress tested specifically inside dental practices. They know the difference between a hygiene recall and a treatment plan follow up. They speak the same language as your patients. They integrate with the PMS you already pay for.
What we do
The system confirms every appointment, sends reminders patients actually respond to, and refills last minute cancellations from your waitlist, so the chairs stay full without your team chasing anyone. Day, night, weekend.
Most clinics have hundreds of overdue hygiene patients sitting in the database. We run multi channel sequences with personalized timing, language matched to each patient's history, and automatic rebooking. The agents work the list every day until it is empty.
Zara checks benefits, deductibles, remaining maximums, and frequency limits the day before each appointment. Updates your PMS automatically. Flags exceptions for staff review. Your team walks in already knowing the answer.
A reactivation campaign that does not feel like a campaign. Personal, specific to each patient's last visit, sent at the times patients actually open messages. We typically reactivate 12 to 18% of a lapsed list in the first 60 days.
Timed for the moment a patient is happiest. Personal SMS and email. Direct link to your Google profile. We protect your reputation by routing constructive feedback to your office manager privately and only inviting public reviews when satisfaction is high.
No more awkward staff conversations about unpaid balances. The agent sends polite, professional reminders, accepts payment via secure links, and only escalates to your team when human judgment is required.
Every Friday morning, the report you actually want to read. What was recovered, by agent, by channel, with cost per patient acquired and a projection for next week. No vanity metrics. No 40 page PDFs.
Integrations
Keep your PMS, your phones, your CRM. We integrate, we do not replace.
Don't see your stack? We integrate with anything that has an API. Bring it up on the discovery call.
Compliance
Security is the table stakes, not a selling point. We treat your patient data the way you treat their teeth, with care, documentation, and zero shortcuts.
Pricing
We start by automating one process at no charge, with the success metrics agreed up front. If it works, ongoing engagements start at $4,500 per month and scale with the scope we build and run. We do not charge per seat or per call. Final scope and pricing are set on the discovery call once we know exactly what we are building.
Bring the practice. We'll bring the math.
Book a discovery call